Loading...
Service Genie
App Features
Everything you need to manage field service efficiently
Check-in and check-out tracking
Records the locations and duration of Service Executives’ customer visits for better tracking.
Day activity management
Captures real-time, authentic data from the field, ensuring accurate reporting.
Service delivery
Enables Service Executives to efficiently deliver services to end-users.
Real-time service processing
Facilitates immediate service processing to enhance customer satisfaction.
Customer signature verification
Capture customer signatures to validate service completion and feedback.
Complaint visualization
Displays all scheduled complaints on the mobile dashboard, enabling Service Executives to plan their upcoming visits more efficiently.
GPS Location Tracking
Provides real-time location tracking of Service Executives for optimized routing.
Complaint Assignment
Manages complaint assignments efficiently, either manually or based on pin codes.
Administrative Control
Offers a comprehensive view of all complaints, with tools to manage assignments effectively.
Complaint Overview
Provides a summary of all complaints, whether assigned to Service Executives or directly managed by the admin.
Admin Features
Provides real-time location tracking of Service Executives for optimized routing.
Complaint Assignment
Manages complaint assignments efficiently, either manually or based on pin codes.
Automatic Assignment Based On Pin Code
Assigns complaints automatically to respective Service Executives based on pin code association.
Administrative control
Offers a comprehensive view of all complaints, with tools to manage assignments effectively.
Complaint overview
Provides a summary of all complaints, whether assigned to Service Executives or directly managed
by the admin.
About Company
Service Genie - Your Ultimate Field Service Management Solution.
Optimize your service team's performance seamlessly with Service Genie. Our Android-based app and web-based admin panel offer real-time GPS monitoring, complaint assignment, and data capture for hassle-free service tracking. Focus on growth, while we handle the logistics.
Boost Service Team Performance with GPS Tracking
Empower your service team with comprehensive tracking capabilities. Record check-ins, check-outs, visit durations, and other critical details in real time.
Effortless Complaints and Assignments
Easily register complaints directly on our customer complaint form and assign them efficiently to Service Executives for streamlined complaint management.
Efficient Complaint Navigation
Visualize all scheduled complaints on a map to plan visits more effectively, ensuring an optimized service workflow.
Service Genie
Sign up and
Download your app!
Available for download
